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1. Business Development & Marketing
This category includes activities focused on generating sales or increasing the value of the company. This could be done by developing new products, services or markets, marketing the current product portfolio or finding partners and stakeholders.
2. Customer Service & Support
Customer service is often a neglected area of many companies and even of some of the industries they serve. However, customer service is critical to the success of any business. Whether its providing excellent customer service via phone, email or chat provides customers a sense of satisfaction and trust in your brand. To increase customer retention, build loyalty and achieve repeat business, ensure that you offer excellent customer service.
3. Finance & Accounting
Finance and accounting activities are closely related to both management oversight and planning, as well as to financial reporting. These jobs may be based in operations or corporate finance departments. An accountant's duties include preparing reports on the company's finances and making sure the books are balanced.
4. Human Resources
Human resource professionals recruit new employees, train existing staff, and help their organizations function properly. In addition to hiring and managing human resources, they may handle employee compensation plans, employee benefits programs, employee relations, and employee development. They work either directly for the organization or for outside agencies.
5. Information Technology
Information technology (IT) refers to the application of computer science, engineering and mathematics to information systems and technologies. IT professionals design, develop, test and maintain software applications, networks, database management systems and websites.
These positions involve advising clients about legal issues and ensuring compliance with applicable laws, regulations and codes. Legal specialists might advise businesses on how to comply with rules set by governments and other institutions regarding employment law, consumer protection, environment and sustainability, intellectual property rights, tax, immigration and citizenship, securities regulation, labor law, privacy or data protection, social justice, employment discrimination, freedom of expression, or hate speech.
7. Operations & Logistics
Operations and logistics workers plan and coordinate the production, distribution and sale of goods and services. They handle materials handling, warehousing, transportation, inventory control, purchasing, packaging and shipping. Generally, they have little interaction with customers; instead, they focus on internal processes, such as designing databases, writing procedures, scheduling deliveries, and resolving problems.
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